Our platform provides you with access to the stock markets in Malaysia (KLSE), Singapore (SGX), Hong Kong (HKEX), China (SSE and SZSE), US (NASDAQ, NYSE, AMEX and BATS) and London (LSE). We provide innovative analytical tools and independent research insights into stock investing to equip you with the confidence and knowledge to make the right stock investment decisions. Our transparent and competitive charges will also give you peace of mind to invest with us in the long run.

A stock is a form of security that gives you an ownership interest in a company and represents a claim on its assets and earnings. It is also known as shares or equity.

Exchange traded funds (ETFs) are investment funds that are listed and traded on a stock exchange. Your money is pooled with money from other investor and invested according to the ETF's stated investment objective.

You can check out the information at our Stocks 101 & ETFs 101 on the website.

You may refer here for the stocks and ETFs pricing structure in FSMOne.

Trade amalgamation allows you to combine your orders to help you save on processing fees and reduce the average traded price done for the trading day and is automatically performed on FSMOne for each buy or sell order if all following conditions are fulfilled:

1. Trades must be of the same Stock or ETFs name/symbol, with the same settlement currency.
2. Trades must be on the same side (e.g. Buy trades can only be amalgamated with another Buy trade).
3. Trades must be filled on the same trading day.

Please note that trade amalgamation is only done at the end of the day so for each trade confirmation received during the day, the total consideration will not reflect the discounted processing fee. The excess processing fee that was earmarked during the trading day will be refunded into your cash account at the end of the day.

There is NO trade amalgamation for US and London exchanges.

Any individuals with age above 18 years old are eligible to invest in the Stock Market.

To start trading, you need to register a FSMOne investment account and opt-in for Central Depository System (CDS) account.

a) FSMOne Search box

Click on the FSMOne Search box at the top right-hand corner. Select the product under the drop down list and insert the stock name or code.

b) LIVE TRADING page (post login)

Login to FSMOne > Trade > Stocks / ETFs  where you can view Prices, Order Book, Portfolio and insert the stock name or code in the search box.

c) Stock Screener

At FSMOne website, under Research & Tools > Stock Screener, you can search for a Stocks by selecting your required criteria in the different fields.

c) ETF Selector

At FSMOne website, under Research & Tools > ETF Selector, you can search for a ETFs by selecting your required criteria in the different fields.

a) LIVE TRADING page (post login)

• In Live Trading page, you can find Quick Trade, Prices, Order Book and Portfolio.

• Insert Stock name or code in the Search Box of Quick Trade; alternatively, you may filter stocks based on Most Active, Top Gainers, Top Losers or from your watchlist.

• Select a stock and click on the green Buy button and the Order Pad will be displayed.

• Alternatively, you can click on Quick Trade then insert in the name of the counter your wish to transact in the search box.

• Key in your order quantity in correct board lot sizes and your limit price.

• The estimated total investment consideration calculated based on your price and quantity, including all transaction fees, charges and taxes, will be displayed in the Total Consideration box.

• Check the Total Consideration against your Purchasing Power for Stocks and ETFs, depending on the security type that you are purchasing, to ensure that you have sufficient balance in your cash account before submitting your order. If there is insufficient balance in your cash account, your order will not be processed.

• Click Preview Order and key in your password for verification to confirm your order details.

• Click CONFIRM to send your order for processing.

b) From Stock Factsheet page

• Click on the blue 'Transact' button and you can place orders following the steps outlined in a) above.

Please ensure you have logged into your account before proceeding with the following steps:

From "Stocks & ETFs" > Watchlist

• Choose “Stocks & ETFs' then click the 'Create New Watchlist” button to create your watchlists.

• Create a watchlist name.

• Click on <+ Add Stocks & ETFs> blue button to add your desired counters.

• To delete a selected counter, just click the red delete button.

"Tools" Tab in the red bar

• Choose 'Watchlist & Alert” to create your watchlists.

• Create a watchlist name.

• Click on <+ Add New Product> blue button to find and add your desired counters.

• To delete a selected counter, just click the blue delete button.

From "Live Trading" page

• You can add any of the counters displayed on this page to your watchlist by clicking on "Add to Watchlist” in the More Actions tab. • Create a watchlist name and add the selected counter to this watchlist. • Alternatively, you can create a new or edit an existing watchlist by clicking on the drop-down menu in the Top Counters.

From Stock Factsheet

• You can add the particular stock to your watchlist by clicking on the "Add to Watchlist” button.

• You can create up to 10 watchlists and add a maximum of 50 counters to each watchlist.

There is no minimum investment amount for the purchase of Stocks / ETFs as the investment amount is dependent on the transacted price and quantity of the Stocks / ETFs you are buying. However, do note that there is a minimum board lot size for Stocks / ETFs.

Yes, you must have sufficient cash balance available in your cash account before transacting in stocks. Otherwise, your order will not be processed. You may use the Stock / ETF Calculator to help you calculate the estimated amount required for your Stocks / ETFs transaction before putting through your order.

You can also check your estimated amount for the transaction against the Purchasing Power indicated in the Order Pad to ensure that you have sufficient funds for transaction.

You can refer to our Stocks Calculator for an estimate of how much you will need to pay for your Stocks / ETFs transactions. However, do note that the actual investment amount will depend on the final transacted price of your order.

Go to Trade > Stocks & ETFs and you will find Prices, Order Book and Portfolio.

• Key in Stock name or code and click on it.

• Click on the red Sell button and the Order Pad will be displayed.

• Alternatively, you can go to Portfolio then choose “Sell” under “Actions” the Order Pad will be displayed.

• Key in your order quantity in correct board lot sizes and your limit price.

• The estimated sale consideration calculated based on your chosen quantity and price, including all transaction fees, charges and taxes, will be displayed in the Total Consideration box.

• Click Preview Order and key in your password for verification to confirm your order details.

• Click CONFIRM to send your order for processing.

You can sell up to the maximum number of shares or ETFs in your FSMOne Investment Account holdings and short selling is not permitted.

Yes, you can sell the Stocks / ETFs before their settlement day as long as you have sufficient quantities in the “Balance Quantity” column in your Portfolio except for China A-Shares.

For trading of China A-Shares, no intra-day trading is allowed. You can only submit the sell order T+1 onwards after you have successfully filled the buy order.

No. Stocks bought through FSMOne can only be sold through FSMOne as your securities holdings are held on your behalf by iFAST or its appointed Custodian, hence these securities are not registered under your name.

If you wish to sell through another stockbroker, you will need to transfer your securities holdings to the CDS account of your designated stockbroker first. Please note that there will be transfer fees involved. 

You will receive your payment for Stocks/ETFs sell order in your respective currency cash account with the processing time as below:

Despite the redemption will take few days to process, the stocks redemption amount will available immediately as your purchasing power once you have redeemed your Stocks/ETFs successfully. This is to allows you able to immediately utilize the monies to purchase a new Stocks or ETFs on to the respective exchange.

You can view the purchasing power and unsettle trade by click on Trade >> Stock & ETFs >> PP Breakdown.

No, we are unable to sell off your stock holdings to pay off other fees or charges. These fees, where applicable, will be deducted from your cash account, cash fund or unit trusts holdings within the FSMOne Account.

KLSE: Orders can be entered from 8.30pm onwards. [not available from 5.00pm to 8.30pm, Malaysia time].

SGX: Orders can be entered from 8.30pm onwards. [not available from 5.16pm to 8.30pm, Malaysia time].

HKEX: Orders can be entered from 8.30pm onwards. [not available from 4.00pm to 8.30pm, Malaysia time].

China A-Share: Orders can be entered from 8.30pm onwards. [not available from 3.00pm to 8.30pm, Malaysia time].

US: Orders can be entered from 4.00pm onwards. [not available from 4.00am to 4.00pm, Malaysia time].

LSE: Orders can be entered from 12.00pm onwards. [not available from 12.30am to 12.00pm, Malaysia time].

You can place your orders during non-trading hours, including weekends and holidays for KLSE, HKEX, US and London exchanges.

However, please be reminded that an order will be routed to the market immediately when the exchange opens if it is placed during non-trading hours. You are advised to monitor Corporate Actions for your orders (e.g. Capital Reduction, Capital Restructuring, Right Issue, Stock Split, etc.), to cancel and amend if required as Corporate Actions normally involve change of price and quantity.

For more information for respective exchange trading hour, please click here.  

Yes, you may amend or cancel your stock or ETF order in your order book during trading hours, as long as the order has not been filled. 

To amend your  orders:

Go to Stocks & ETFs > Order Book → Select the order you want to amend → click on the green Modify button.

You can increase or decrease the price of your limit order. However, you can only decrease the quantity of your order but not increase the quantity. After filling in your new order details, key in your password for verification to proceed.

Please note that amendments of orders are not allowed for China A-Shares trading. You can only cancel and place a new order.

To cancel your orders:

Go to Stocks & ETFs > Order Book and click on the vertical ellipsis icon on the right side of trade that you wish to cancel and select “Cancel”.

Please note that the priority of your order will be forgone if you amend your price.

No, you may not amend or cancel orders in your order book during non-trading hours.

Yes, it will affect your purchasing power for all existing orders queuing in the exchange, your purchasing power will only be released and updated after the exchange is open, and when they have accepted your order placement.

Do note the following:

• A new amendment order cannot be entered if the previous amendment order for the same stock has not been processed. Once a cancellation order is successful, cancellation cannot be reversed.

• Acceptance of any amendments is subjected to stock exchange.

• For amendment or cancellation of existing BUY orders queuing with the exchange, your purchasing power will only be released and updated after the exchange is open, and when they have accepted your order request.

You can go to Stocks & ETFs > Order Book to view your order status. Order Status can be found in your Order book (Today Orders). For orders transacted on previous days, you may refer to Stocks & ETFs > Order Book > Historical Transaction.

Orders may be rejected due to many reasons and the common ones are listed here:

• For KLSE order, price is out of spread due to dynamic or static price limit

• For KLSE, orders entered during Trading at Last phase where the price does not equal to the theoretical closing price

• For US order, if the limit price is ~30% away from prevailing market price or bigger than our counterparty's set thresholds, it may be rejected or stopped for review

• Insufficient purchasing power

• The security you have selected has been suspended, or delisted and etc..

If your order is rejected despite having checked and corrected any possible errors, please call our Customer Service Hotline at 03-2149 0567.

Trading at FSMOne Malaysia from Monday to Friday, except on Malaysia public holidays.

Full Day Trading:

Half Day Trading:

During Pre-Opening,

1. New order entry, order modification and order cancellation are permitted

2. No orders are matched

Full Day Trading:

Half Day Trading:

Trading at FSMOne from Monday to Friday, except on Hong Kong public holidays. 

Trading at FSMOne from Monday to Friday, except on United State public holidays.

* Daylight Saving Time starts on 2nd Sunday of March to 1st Sunday of November.

8.00am to 4.30pm (UK Time)
4.00pm to 12.30am (Malaysia Time)

During Daylight Saving Time*
3.00pm to 11.30pm (Malaysia Time)

Remarks:

- FSMOne does not participate in the pre-opening and pre-closing trading sessions

- UK Daylight Savings starts on last Sunday of March and ends last Sunday of October

You can use your FSMOne Cash Account and US Auto-Sweep to settle for your stock transactions.

For payment via Cash Account, you will need to prefund into the respective currency cash account before placing the order.

For payment via US Auto-Sweep, the amount will be automatically converted from USD to the respective currency for order placement. However, please note that US Auto-Sweep does not support China A-Shares trading.

Option 1: Top up FSMOne Cash Account in MYR
i. Perform an instant top up Cash Account via FPX of Maximum Transaction Limit of RM30,000.

ii. Online Fund Transfer (DuitNow, GIRO IBG, Intra Bank Transfer, RENTAS, Telegraphic Transfer)

iii. Perform Cheque Top-up

Please click HERE for more details on our collection bank account details.

Option 2: Perform Real-Time Foreign Currency Conversion to Top up FSMOne MYR Cash Account

Alternatively, if your FSMOne Cash Account have sufficient balances in other currencies, you can perform an immediate conversion between your Cash Account via Cash Account > FX Conversion.

Please click HERE for more details on our foreign currency cash account conversions and transfers.

No, since you are using Cash Account as your payment method, you have to pay the stock/ETF order using the same currency cash account. i.e., MYR denominated stocks have to pay from your MYR cash account, and USD denominated stocks have to pay from your USD cash account.

However, you are able to use 7 foreign Cash Account currencies available: SGD, USD, HKD, AUD, EUR, GBP, and CNY to perform Real-Time Foreign Currency Conversion into respective currency via Cash Account > FX Conversion available on FSMOne to fund for your stock purchase.

By default, client who opt-In for CDS Account Opening will be redirected to pay RM10 of CDS Fee via FSMOne Cash Account in MYR.

Perform an instant top up Cash Account via FPX of RM10 per CDS Account Opening.

No. Strictly no third-party payment based on the regulations for stocks related payments. If any third-party payment is detected during the validation process of payment, stocks placement will be pending match and refund process will be making to the payer accordingly.

For HKEX-listed securities, China A-Shares, Bursa securities, LSE and US-listed securities, the Stocks and ETFs are held under our appointed custodians.

For SGX-listed securities, your SGX Stocks and ETFs holdings are held under a custody account with iFAST Financial Pte Ltd (‘iFAST’), a licensed custodian under the Monetary Authority of Singapore.

To transfer in your stocks, kindly ensure you have a CDS account with FSMOne.

To transfer in your stocks, kindly ensure you have a CDS account with FSMOne.

Remarks:

For enquiry on Transfer of China A-Share, please contact customer service team at 03-2149 0567 or send your enquiry to clienthelp.my@fundsupermart.com.

Yes, you will need to submit a copy of stock transfer out form to FSMOne to initiate your transfer out request and approach your new broker for the transfer in request. Please click here to download the stock transfer form.

Kindly complete and return the original signed forms to our office address as below:

FSMOne
Level 29, Menara AIA Sentral,
No.30, Jalan Sultan Ismail,
50250 Kuala Lumpur.
Attention: Client Service Team

Remarks:

Waived* till further notice.
Change in Beneficial Owner Transfer only applicable to KLSE and SGX exchange. HKEX, US and LSE custody strictly not allowed.
For change in beneficial owner, please submit the supporting documents below:
a. Parents / Children: Birth Certificate or Adoption Paper
b. Siblings: Birth Certificate or Adoption Papers for both transferor and transferee having the same father and/or mother
c. Spouse: Marriage Certificate or "Surah Nikah"
d. Grandparents / Grandchild: Birth Certificate or Adoption Papers of both transferee and their lawful parent/guardian to prove relationship.
For enquiry on Transfer of China A-Share, please contact customer service team at 03-2149 0567 or send your enquiry to clienthelp.my@fundsupermart.com

There are no custody fees.

For actionable corporate actions, you will be notified through email and also you are required to login into FSMOne website > Discover > Stocks > More > Corporation Action to do the necessary action.
For non-actionable corporate action, you will not be notified via email, however, you may go to FSMOne website > Discover > Stocks > More > Company Announcements to view the relevant information.

Generally, there is 2 types of divided payout as below:

Cash Dividend
The cash dividend is paid out based on the default declared currency only. Optional currencies are not available on our platform. The cash proceeds will be credited into your respective currency cash account, after payment date or upon confirmation of receipt of payment (whichever is later)

Scrip dividends

The shares will be credited into your holdings and reflected in your account after the stipulated date. As such, you can only sell these shares after they have been credited into your account.

You can obtain more information from the links below:

KLSE: https://www.bursamalaysia.com/market_information/announcements/company_announcement

SGX: https://www.sgx.com/securities/corporate-actions

HKEX: http://www.hkexnews.hk/listedco/listconews/advancedsearch/search_active_main.aspx

SSE : http://english.sse.com.cn/markets/equities/overview/

SZSE : http://www.szse.cn/English/siteMarketData/siteMarketDatas/stocks/?tabkey=tab2

NASDAQ:

Stock Split: http://www.nasdaq.com/markets/upcoming-splits.aspx

Upcoming Dividend: http://www.nasdaq.com/dividend-stocks/ and http://www.nasdaq.com/symbol/ftr/dividend-history

NYSE:

Upcoming Dividend: https://www.nyse.com/ex-date-dividends

LSE: https://www.londonstockexchange.com/raise-finance/focus/corporate-actions

Fractional entitlements or shares are shares of equity that are less than one standard lot’s. Fractional shares usually arise from stock splits, rights issues or similar corporate actions. Certain corporate action events may result in fractional shares.
For such event, your share entitlement will be rounded down to the nearest 1 share. For example, entitlement of 10.98 units of share; CDS account will credit 10 units of share and 0.98 units will receive cash in lieu by credit back to your cash account.

Yes, you can register your interest for KLSE and SGX AGM by sending your email to clienthelp.my@fundsupermart.com.

FSMOne does not participate in others foreign Exchanges (e.g. HKEX, China A-Share, NASDAQ, NYSE, AMEX, BATS and LSE) Shareholders' Meetings, and does not provide voting service for these Exchanges.

Yes, you can appoint a proxy to attend the meeting.

ETFs RSP is an automating regular investment which allows you to invest regularly for ETFs with the unique feature as below:

1. FSMOne enables you to start investing with as little as RM100 using a MYR Cash Account for all ETFs on the RSP list, or just USD 50 with a USD Auto-Sweep for USD-denominated ETFs.
2. Transactions incur only a minimal fee: either MYR 1 or 0.08% for US and HKEX exchanges, and 0.15% for LSE exchange.
3. Additionally, you can invest in fractional shares of these HK and US-listed ETFs to better align with your investment goals.

You can do so by following these steps below:

1. Login to your account, go to RSP > Apply New RSP
2. Select the ETF(s) that you wish to apply for RSP. You can select multiple ETF(s) should you wish to apply for more than one RSP.
3. Key in the RSP Amount and select the RSP frequency.
4. Ensure that there are sufficient monies in the MYR Cash Account 1 day before the RSP transaction date.

You can check out the ETFs RSP list by going to RSP > Apply New RSP > ETF or clicking here

No, there is no limit on the number of ETFs you can apply for RSP. You can apply as many ETFs RSP as you wish.

The minimum investment is RM100 or USD 50, depending on the selected payment method and ETF currency.

MYR Cash Account – Min. MYR 100.00

USD Auto-Sweep – Min. USD 50.00 (Only applicable to the USD denominated ETF in the RSP list.)

Payments can be made using either a MYR Cash Account or a USD Auto-Sweep account. The MYR Cash Account allows payments for all US, HK and London-listed ETFs, while the USD Auto-Sweep account is specifically for USD-denominated ETFs listed in the US, HK and London-listed ETFs.

*We will perform FX conversion on behalf of clients.