Orders may be rejected due to many reasons and the common ones are listed here:

• For KLSE order, price is out of spread due to dynamic or static price limit

• For KLSE, orders entered during Trading at Last phase where the price does not equal to the theoretical closing price

• For US order, if the limit price is ~30% away from prevailing market price or bigger than our counterparty's set thresholds, it may be rejected or stopped for review

• Insufficient purchasing power

• The security you have selected has been suspended, or delisted and etc..

If your order is rejected despite having checked and corrected any possible errors, please call our Customer Service Hotline at 03-2149 0567.