How can we help?
How are my funds safeguarded, and where are they held?
How can I protect my Card?
What if my phone is lost or broken?
How do I close my iFAST Pay account?
What should I do if my account becomes dormant?
What should I do if I suspect my account has been compromised?
What is the Kill Switch?
What happens when the Kill Switch is activated?
How do I deactivate the Kill Switch?
How soon will my account access be restored?
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Will activating the Kill Switch affect existing disputes?

No. Any existing disputes will continue to be handled according to the standard dispute process.

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