To close your account, contact our Client Services team to obtain and submit the iFAST Pay Account Closure Form.

Before closing your account, please make sure that:

• There are no ongoing disputes.

• All Card transactions must be fully settled before you proceed. You may check for any pending transactions under Recent Transactions on the Cards Dashboard.

• Any remaining Card Account balance has been withdrawn or transferred.

Once your Account closure is confirmed, your Card Account, Physical Card and Digital Card will be terminated. Your Cards can no longer be used for any transactions, including recurring payments.