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What are fraud and disputes?
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What types of transactions can I dispute?
Should I contact the merchant before submitting a dispute?
What happens after I submit a dispute?
How can I check the status of my dispute?
Will I receive a refund if my dispute is successful?
What happens if my dispute is unsuccessful?
Can I cancel a dispute after submitting it?
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What should I do if I believe my Multi-Currency e-wallet account was restricted by mistake?

If you believe your Multi-Currency e-wallet account was restricted by mistake, contact our Client Services Team for assistance. Our team will review your Multi-Currency e-wallet account status and advise you accordingly.

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