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What are fraud and disputes?
What should I do about an unauthorised transaction?
How do I lodge a dispute?
What types of transactions can I dispute?
Should I contact the merchant before submitting a dispute?
What happens after I submit a dispute?
How can I check the status of my dispute?
Will I receive a refund if my dispute is successful?
What happens if my dispute is unsuccessful?
Can I cancel a dispute after submitting it?
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What should I do if I believe my Card was restricted by mistake?

If you believe your Card was restricted by mistake, contact our Client Services team for assistance. Our team will review your Account status and advise you accordingly.

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