You can freeze or unfreeze your Card through iFAST Pay in the FSMOne mobile application.
Action | Steps |
Freeze Card | FSMOne app → iFAST Pay Dashboard → Select your Card (Physical/Digital) → Freeze Card |
Unfreeze Card | FSMOne app → iFAST Pay Dashboard → Select your Card (Physical/Digital) → Unfreeze Card |
Note: When your Card is frozen, new Card transactions will be declined. If your card was frozen due to a dispute or an unauthorised transaction, please contact our Client Services team for assistance.