The Card Account allows you to hold balances in supported currencies, top up funds, make payments, convert currencies, and make local and overseas fund transfers. We support MYR, USD, SGD, GBP, EUR, AUD, HKD, JPY and CNY.

Yes. iFAST Pay supports cross-border payments through its remittance services, including top-ups to and withdrawals from your overseas bank account.

The maximum balance you can hold in your Card Account at any time is MYR 30,000.00 or its equivalent in other currencies.

No. There is no minimum balance requirement to keep your iFAST Pay Account active.

You may see the following balance types in your iFAST Pay Account:

You can top up via the following methods.

Auto Transfer links your Card Account with your FSMOne Multi-Currency Cash Account allowing funds to be transferred automatically between the two accounts based on your selected settings.

You can enable Auto Transfer by following these steps:

Log in to the FSMOne app → iFAST Pay → Settings → Auto Transfer → Select your preferred Auto Transfer option (or both) → Toggle the button to enable it.

Yes. Your Card Account balance and daily Auto Transfer amount combined cannot exceed MYR 30,000 or its equivalent in other currencies. Your Maximum Daily Auto Transfer Limit is based on the daily Card Account limit you have set through iFAST Pay via the FSMOne mobile application, subject to the maximum limit above.

Example: If your Card Account balance is MYR 5,000, up to MYR 25,000 may be automatically transferred for that day, subject to your configured Card Account limit. If you have set a lower limit, the lower limit will apply.

1. Log in to the FSMOne app → iFAST Pay

2. Select your top-up currency

3. Enter the top-up amount

4. Select your payment currency and amount

5. Select your payment method

6. Tap “Submit”, then “Slide to Confirm”

7. Complete biometric verification

8. Done

No. Top-ups must be made from a bank account held in your own name. Top-ups from joint or third-party bank accounts are not accepted.

Example : 

1. Log in to the FSMOne app → iFAST Pay

2. Select your withdrawal currency

3. Enter the withdrawal amount

4. Select your receiving currency and amount

5. Select your withdrawal method

6. Tap “Submit”, then “Slide to Confirm”

7. Complete biometric verification

8. Done

Yes. You can withdraw your MYR funds to a bank account other than the one currently registered with FSMOne. You can update your withdrawal bank account details by tapping the pencil (Edit) icon and entering your new bank account details.

When updating your bank account details, you can choose whether to sync the bank account information with your FSMOne account or use it only for iFAST Pay.

The withdrawal processing times are as follows:

You may refer to the fees table below.

*iFAST Pay may introduce new fees or revise the applicable fees by providing prior notice.

A negative balance may occur in exceptional cases, such as when a transaction is posted after your available balance has been used and Auto Transfer is turned off.

For example: You make a purchase, but the merchant does not complete the payment in time. The amount that was temporarily held may be released back to your Card Account. If you spend those funds and the merchant later completes the original payment, the amount will still be deducted. If you no longer have sufficient balance and Auto Transfer is disabled, this may result in a negative Card Account balance.

If this happens, top up your Card Account to clear the outstanding amount as soon as possible. If you do not recognise or did not authorise the transaction, you may submit a dispute.

If your Card Account has a negative balance, Auto Transfer cannot be turned on. You will need to top up your Card Account to settle the outstanding balance. Once settled, you will be able to turn on Auto Transfer.