How can we help?
What is dormant account?
What are the different between Dormant CDS Account and Dormant FSMOne Account?
What happens after my account is classified as dormant?
Will you notify me before my account is set to dormant status?
How can I prevent my account from being designated as dormant?
My account has been set to dormant status; how can I reactivate my dormant account?
Do I need to reactivate each of my investment accounts individually if I have more than one account under dormant status?
How soon my investment account be reactivated?
How can I prevent my account from being designated as dormant?

Please take the following action to avoid account from being designated as dormant:

  • Log in to the investment account via portal or mobile app; or
  • Perform any transactions.

Once you have performed any of the action above, your account will not be set to dormant status.

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