iFAST Pay Services are digital payment services provided by iFAST Pay Malaysia Sdn. Bhd. (202401027355). The services comprise a Multi-currency e-wallet account (Card Account), a prepaid multi-currency visa card and related payment services accessible through the FSMOne mobile applications, operated by iFAST Capital Sdn. Bhd

iFAST Pay Services consist of a Multi-currency e-wallet account (“Card Account”) and an iFAST Global Visa Card (“Card”), which are accessible and managed through iFAST Pay via FSMOne mobile application.

 Multi-Currency e-wallet account

• Hold your available balance in supported currencies.

• Supports top ups, withdrawals, currency conversion, and cross-border payments.

iFAST Global Visa Card

• A prepaid Visa card linked to your Card Account.

• Available as a Physical Card and an optional Digital Card

• Can be used for online, in-store, contactless, and overseas payments wherever Visa is accepted.

• Payments are deducted from your Multi-Currency e-wallet account. If Auto Transfer is enabled, available funds in your FSMOne Multi-Currency Cash Account (Investment Trust Account) may be automatically transferred to your Card Account to make payments.

Note: If you make a payment in a currency that you do not hold or have insufficient balance in, the required amount may be deducted from another available currency and converted at the applicable exchange rate.

iFAST Pay is available to existing FSMOne Personal Investment Account holders who are Malaysian citizens and met the following eligibility requirements:

To apply for iFAST Pay, you must meet the following eligibility requirements:

• Active Personal Account (non-EMIS);

• Valid Malaysian residential and mailing address;

• Not a U.S. person;

• Trusted device has been set up;

• Biometric authentication enabled.

Corporate accounts are currently NOT eligible.

No. You need an eligible FSMOne Personal Investment Account to apply for iFAST Pay. If you do not have one, you will need to open one before applying for iFAST Pay.

To apply for iFAST Pay: 

1. Log in to the FSMOne mobile application → iFAST Pay.
2. Complete the e-KYC verification, including identity verification and a liveness check.
3. Review and verify your personal information.
4. Complete your Card application.
5. Review the information provided and submit your application.

Before you begin, get ready the following:

• A valid Malaysian MyKad front and back (blue and grey NRIC only), or passport (where applicable).

• Your trusted device set up.

• Biometric authentication enabled.

• A stable internet connection to complete the identity verification.

Your application will typically be reviewed within 1–3 business days. Once the review is complete, we will notify you of your application status via push notification and email.

No, there is no fee to open or maintain an iFAST Pay account.

You may check the following:

• Your FSMOne app is updated to the latest version.

• Your trusted device has been set up.

• Biometric authentication for transactions is enabled.

If the issue persists, contact the Client Services team for assistance.

You will not be able to update your personal information after submitting your application. However. once your application has been approved, you can update your personal information through the FSMOne Account Update page.

Your application may be unsuccessful if the information provided is incomplete, inaccurate, or if your application does not meet our internal verification, compliance or eligibility requirements. If your application is unsuccessful, you will be notified by email and push notification. 

Yes, you can submit a new application after updating the required information or supporting documents, depending on the reason for the rejection.

Each client may only have one iFAST Pay Account linked to their FSMOne Personal Investment Account.

iFAST Pay is available through the FSMOne mobile application on supported iOS and Android devices with the following operating system (OS) versions:

Apple devices: iOS 14 and above

Android devices: Android 12.0 and above, e.g. Samsung, HTC, Huawei, etc.

When you link your iFAST Pay Account to a new mobile device, a 12-hour cooling-off period will apply for security purposes. You will be notified via a push notification once the cooling-off period has ended and the device binding is complete.