How can we help?
What is a Multi-Currency e-wallet account (“Card Account”)?
Does iFAST Pay support cross-border payments?
What is the maximum balance I can hold in my Card Account?
What is the difference between the balance types in my iFAST Pay Account?
What are the available top-up methods and minimum top-up amounts?
What is Auto Transfer, and how does it work?
How do I enable Auto Transfer?
Is there a limit for Auto Transfer?
How do I top up my Card Account?
Can I top up using a joint or third-party bank account?
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Why can’t I turn on Auto Transfer, and what should I do?

If your Card Account has a negative balance, Auto Transfer cannot be turned on. You will need to top up your Card Account to settle the outstanding balance. Once settled, you will be able to turn on Auto Transfer.

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