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What Is Multi Factor Authentication (MFA)?
Can I use SMS OTP as Multi Factor Authentication (MFA)?
Why are we phasing out SMS OTP?
What is Digital Token?
What types of mobile devices are compatible with the Digital Token?
What should I do if my device is running on Android 11 or below?
What happens if my device is running on Android 11 or below from 1 November 2026?
How do I setup Digital Token for my account?
How many FSMOne account(s) can I link to a device?
What if I have both a Personal account and a Corporate account in FSMOne but only own one mobile device?
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What should I do if my device is running on Android 11 or below?

We recommend updating your device to Android 12 or above, if supported. 

If your current device cannot be upgraded, please consider switching to a compatible device to ensure continued access to your FSMOne account.

To check your current Android version, go to Settings > About Phone > Android Version.

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