How can we help?
What is an e-Invoice?
What are Sales and Service Tax Number (SST)?
What is a Tax Identification Number (TIN)?
Does everyone need to provide TIN and SST?
What information should I provide to opt in for e-Invoice?
How do I opt in for e-Invoice?
Are both the main and beneficiary account holders allowed to opt in for e-Invoice?
Where do I find my TIN?
Where do I view my e-Invoice?
When will the validated e-Invoice be issued to me?
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Why do I still not find the e-Invoice under my historical transactions even though I have opted in for e-Invoice?

We will only issue an e-Invoice if the transaction incurs a sales charge, processing fee, or other fees. You may cross-check your transaction to verify if any charges have been incurred.

Meantime, you may cross check your e-Invoice opt in status details by logging to the website and click on Personal Tab >> Account Update >> refer to “Personal Information” column.

For mobile app, please logging and click on Menu >> Personal Information >> Personal Account Information.

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