How can we help?
  • What is Auto-Sweep?
  • What are the benefits of Auto-Sweep?
  • How many types of currency does Auto Sweep offer?
  • If I top up Auto-Sweep with my Cash Account, how long will it take for the available balance to reflect?
  • Is FSMOne Auto-Sweep protected by PIDM?
  • What are the charges for Auto-Sweep?
  • Does Auto-Sweep pay out interest?
  • How do I Opt-In/Out Auto-Sweep?
  • I have more than one FSMOne Investment Account, can I selectively opt-in for my accounts?
  • What happens after I opt-in to Auto-Sweep?
  • Can I customized the type of proceeds that will be automatically swept into Auto-Sweep?
  • What happens after I opt-out from Auto-Sweep?
  • How long does it take for opt-in/out settings to be effective?
  • How do I top up into Auto-Sweep?
  • How do I withdraw from Auto-Sweep?
  • When will I receive my Auto-Sweep withdrawal?
  • Can I choose the withdrawal currency or method for Auto-Sweep?
  • Why can’t I utilize 100% of my Auto-Sweep balance to pay for my investment?
  • When will my buy/sell orders for investment products be transacted if I use Auto-Sweep to pay?
  • Can I choose to credit the redemption proceeds into my Auto-Sweep?
  • When will the sales proceeds reflect in my Auto-Sweep?
  • Where can I view my balance in Auto-Sweep and historical transactions?
  • If I top up my Auto-Sweep from Cash Account after the 10am cut-off time or on a non-business day, will I still be eligible for the Auto-Sweep yield?
  • What investment products can I pay with Auto-Sweep?
  • What investment products can I redeem to Auto-Sweep?
  • How is my Auto-Sweep’s Available Balance and Purchasing Power calculated?