When a transaction is reversed, the funds from the transaction will be returned to your Card Account. A reversal can be either a Full or Partial reversal.
Purchase Currency |
Reversal |
Example |
Currency / Amount Credited Back |
Supported Currency |
Full reversal - one currency |
You make a USD 100 purchase using your USD Card Account |
USD 100 will be credited back to your USD Card Account. |
Supported Currency |
Full reversal – multiple currencies used |
You make a USD 100 purchase using funds from your MYR, HKD and AUD Card Account |
The reversed amount will be credited back to the respective MYR, HKD and AUD Card Account. |
Supported Currency |
Partial reversal |
You use your SGD Card Account to pay for a USD 100 purchase and USD 50 is reversed. |
USD 50 will be credited to your USD Card Account. |
Unsupported Currency |
Full reversal |
You use your USD Card Account to make a purchase in KRW. |
The reversed amount will be credited back to your USD Card Account. |
Unsupported Currency |
Partial reversal |
You use your USD Card Account to make a purchase in KRW and a partial reversal is received. |
The reversed amount will be credited to your MYR Card Account. |
To check the supported currencies, click here.