How can we help?
What is the iFAST Global Visa Card (“Card”)?
How soon will I receive my Physical Card?
What if I don't receive my Physical Card?
How do I get the Digital Card?
What are the fees for the Card?
Which currencies does the Card support, and how does currency conversion work for overseas payments?
What can I use the Card for?
What is the difference between the Physical card and Digital card?
What should I do if I don’t receive a push notification?
Why is my Digital Card number different from my Physical Card number?
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How will I know why my Card transaction was declined?

You will receive a push notification with the specific reason why your transaction was declined, such as insufficient balance, a transaction limit or a security control.

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